Data Protection Policy

Your privacy is our responsibility at aj77

This policy ensures complete transparency about how your personal information is collected, stored, and kept secure.

Before reading this privacy policy, please confirm that you are at least 21 years of age. By using the aj77 platform, you are considered to have agreed to all the terms of this policy.

1

Introduction & Scope

aj77 is a safe and reliable online gaming platform. We place the highest importance on the privacy of our users. This privacy policy ("Policy") describes how aj77 collects, processes, stores, and protects your personal information when you use its services.

This policy applies to the aj77 website, mobile application, and all services provided through our platform. When you register on our platform, play games, or take part in any other activity, you fall within the scope of this policy.

We have developed this policy specifically for users in Bangladesh. Our goal is to ensure transparency and give you the greatest possible control over your own information.

2

What Types of Information We Collect

Various types of information are collected when creating an account and using services on aj77. A detailed description of this information is provided below:

2.1 Information Collected Directly from You

  • Identity Information: Your full name, date of birth, and national identity card details (for age verification).
  • Contact Information: Mobile number and email address.
  • Account Information: Username, password (stored in encrypted form), and security questions.
  • Financial Information: The mobile number linked to your bKash, Nagad, or Rocket account and your transaction history.
  • Communication Records: The history of your conversations with customer support.

2.2 Automatically Collected Information

  • Device Information: Your device type, operating system, browser version, and device ID.
  • Connection Information: IP address, internet service provider details, and connection duration.
  • Usage Patterns: Which games you play, how long you play, when you log in, and which services you use.
  • Cookies & Tracking Data: Session cookies, preference cookies, and performance analytics data.

2.3 Information Collected from Third Parties

For identity verification purposes or in the interest of fraud prevention, aj77 may also collect information from trusted third-party services. In such cases, a minimum data collection approach is always followed.

3

Purpose of Using Your Information

aj77 uses your information only for specific and legitimate purposes. The main reasons your information is used are:

  • Account Management: To create, verify, and keep your account secure.
  • Service Delivery: To enable gameplay, provide bonuses, and process transactions.
  • Age Verification: To confirm that you are at least 21 years of age.
  • Financial Transactions: To process deposits and withdrawals via bKash, Nagad, and Rocket.
  • Security: To prevent fraud, money laundering, and unauthorized access.
  • Customer Support: To resolve your questions and complaints.
  • Service Improvement: To improve our platform and user experience.
  • Responsible Gaming: To identify problematic gaming behavior and provide support.
  • Communication: To send important service updates and security notifications.
4

Data Storage & Protection

aj77 applies industry-standard technical and organizational measures to protect your information. The key features of our security framework are described below:

4.1 Technical Protection

  • SSL Encryption: All data exchanged between your browser and our servers is encrypted using the SSL/TLS protocol.
  • Password Hashing: Your password is never stored in plain text; it is hashed using strong cryptographic algorithms.
  • Firewall & Intrusion Detection: Our servers are protected by advanced firewalls and continuous monitoring systems.
  • Two-Factor Authentication: Two-factor authentication is available as an additional security layer at login.

4.2 Data Retention Period

We retain your information for as long as your account remains active. After an account is closed, certain information may be retained for a defined period due to legal obligations and fraud prevention requirements. Once that period has passed, the information is securely deleted or anonymized.

5

Sharing Information with Third Parties

aj77 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the specific situations below:

  • Service Providers: Payment processors such as bKash, Nagad, and Rocket receive only the information necessary to complete a transaction.
  • Game Providers: Game providers including Pragmatic Play, PG Soft, JILI, and Spribe may receive limited data to ensure fair play.
  • Legal Obligations: Information may be disclosed in compliance with a court order or directive from a regulatory authority.
  • Fraud Prevention: In serious fraud cases, information may be shared with cybersecurity specialists or law enforcement agencies.

Before sharing information with any third party, we ensure that they maintain privacy standards consistent with this policy.

6

Cookie Policy

The aj77 website uses cookies. Cookies are small text files stored in your browser that help improve your browsing experience.

6.1 Types of Cookies

  • Essential Cookies: These cookies are necessary to maintain login sessions and ensure security.
  • Functionality Cookies: Used to remember your language preference and other personalized settings.
  • Analytics Cookies: Used to analyze user behavior in order to improve the service. This data remains anonymous.

You can control cookies by changing your browser settings. However, disabling essential cookies may cause some services to not function properly.

7

Your Rights

aj77 believes that you have full rights over your own information. Your main rights are described below:

  • Right to Access: You can find out at any time what information we hold about you. To do so, contact us at [email protected].
  • Right to Correction: If your information is incorrect or incomplete, you can request a correction.
  • Right to Deletion: In certain circumstances you can request that your information be deleted. However, some information may be required to be retained for legal or regulatory reasons.
  • Right to Object to Processing: You can object to your information being used for marketing communications.
  • Right to Data Portability: You can receive your personal information in a commonly readable format.
  • Right to Withdraw Consent: For processing carried out on the basis of consent, you can withdraw that consent at any time.

If you wish to exercise any of these rights, please contact our support team. We will process your request as promptly as possible.

8

Protection of Minors

aj77 strictly refrains from providing its services to anyone under the age of 21. Age is verified at the time of registration and we actively maintain measures to prevent access by minors.

If we learn that information from a minor has been collected by mistake, that information will be deleted immediately and the account will be closed.

9

International Data Transfers

Our servers and some third-party services may be located outside Bangladesh. In such cases, we ensure that data transfers take place through secure processes and that all parties maintain adequate data protection standards.

For any international data transfer, we apply appropriate contractual safeguards and technical security measures so that your information remains secure at all times.

10

Policy Changes

aj77 reserves the right to update this privacy policy as needed. If any significant changes are made, we will notify you by email or through a platform notification.

Continued use of the platform after an updated policy is published will be taken as your acceptance of the new policy. It is therefore recommended that you check this page regularly.

11

Responsible Gaming & Data

aj77 prioritizes responsible gaming. For this purpose, we monitor your gaming behavior and provide support when needed. Information obtained from this monitoring is used solely for your wellbeing, never for marketing.

If you would like help setting gaming limits, taking a temporary break, or closing your account, please visit our Responsible Gaming page or contact our support team directly.

Privacy-Related Contact

If you have any questions about this privacy policy or wish to exercise your data rights, please contact our support team:

Live Chat — available 24/7 in Bengali and English

Last updated: 2026. aj77 is always committed to protecting your privacy.