aj77 Terms and Conditions

Definitions and Scope

Key terms used in this Agreement are defined below:

• "Platform" refers to the aj77 website, mobile interface, and all related services.
• "User" or "Player" refers to any person who has registered on the platform or is using its services without registration.
• "Account" refers to the user's personal profile, through which games are played and deposits and withdrawals are made.
• "Bonus" refers to any promotional credit, cashback, or special offer provided by aj77.
• "Wagering Requirement" refers to the condition of placing a specified amount in bets before becoming eligible to withdraw bonus funds.

This Agreement applies to all pages, services, and features of the aj77 platform. It must be read together with the Privacy Policy and the Responsible Gaming Policy.

Eligibility and Age Requirement

The following conditions must be met to create an account and play on aj77:

• The applicant must be at least 21 years of age.
• All information provided must be true, accurate, and up to date.
• A person may operate only one account.
• Operating multiple accounts from the same IP address or device is prohibited.
• Users must use a payment method registered in their own name.

aj77 may request additional information or documents for identity verification at any time. Failure to complete verification may result in the account being temporarily suspended.

Account Registration and Security

3.1 Registration Process

At the time of registration, users must provide their correct name, mobile number, and password. aj77 reserves the right to cancel an account at any time if incorrect information is found to have been provided.

3.2 Protection of Login Credentials

It is your responsibility to keep your username and password completely confidential. Sharing login details with any third party is strictly prohibited. You will be personally responsible for all activity carried out from your account.

If you notice any suspicious activity, contact us immediately at [email protected] or let us know via live chat.

3.3 Account Closure

Users may request account closure at any time. aj77 also reserves the right to suspend or permanently close an account in the event of any rule violation.

Deposits and Withdrawals

4.1 Deposits

Payment methods currently accepted at aj77: bKash, Nagad, and Rocket. The minimum deposit amount is ৳200 (the same for each method). Deposits are generally credited to the account instantly.

4.2 Withdrawals

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 1 hour. Users must use a mobile financial account registered in their own name to make withdrawals.

• Withdrawal requests may be delayed if identity verification has not been completed.
• Bonus funds cannot be withdrawn until the wagering requirement has been met.
• aj77 reserves the right to hold any unusual or suspicious withdrawal request for review.

Bonuses and Promotions

5.1 Welcome Bonus

New users will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. For example: if you deposit ৳1,000 you will receive a ৳1,000 bonus and your total balance will be ৳2,000. If you deposit ৳12,000 a maximum bonus of ৳5,000 will apply and your total balance will be ৳17,000.

5.2 Wagering Requirement

A wagering requirement applies to each bonus. For the welcome bonus, you must wager 10 times the bonus amount. The wagering calculation is based on the bonus amount only, not the combined total of the deposit and bonus.

Example: ৳1,000 bonus × 10 = winnings from the bonus become withdrawable after a total of ৳10,000 has been wagered.

5.3 General Bonus Terms

• Each bonus offer is applicable one time only.
• If an attempt is made to claim bonuses through multiple accounts, all associated accounts may be cancelled.
• If the wagering requirement is not met within the specified time limit, the bonus may be forfeited.
• aj77 reserves the right to change or discontinue any promotion at any time.

VIP Program and Cashback

aj77 has a four-tier VIP program for loyal players. Weekly cashback is provided at each tier:

• Bronze — up to 0.3% cashback per week.
• Silver — up to 0.6% cashback per week.
• Gold — up to 0.9% cashback per week.
• Platinum — up to 1.2% cashback per week.

Advancement to a higher VIP tier is determined based on regular gameplay. Each cashback benefit may have its own terms, and aj77 reserves the right to change the VIP program structure at any time.

Prohibited Activities

The following activities are strictly prohibited on the aj77 platform:

• Creating or operating multiple accounts.
• Conducting gaming activity for the purpose of bonus abuse.
• Attempting unauthorized access to any software or system on the platform.
• Playing games using automated software, bots, or scripts.
• Using the platform for money laundering or transactions involving illegal funds.
• Stealing or misusing another user's account information.
• Harassing or engaging in misconduct toward other users of the platform.

Betting and Gaming Rules

8.1 General Gaming Terms

All games available on aj77 are operated by third-party game providers (such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming, and Ezugi). Each game's own rules apply.

8.2 Sports Betting

When placing bets on sports markets, if an event is cancelled or postponed, bets will be settled according to the applicable rules. All betting markets are displayed for general reference purposes.

8.3 Technical Issues

If a technical error occurs during gameplay, that round may be considered void. aj77 is not liable for any loss caused by a technical failure, but a fair resolution will be sought.

Responsible Gaming

aj77 places responsible gaming as its highest priority. Gaming is a form of entertainment — not a means of solving financial problems.

• Users may set a deposit limit on their account at any time.
• A cooling-off period or self-exclusion request can be submitted.
• If anyone feels that gaming is having a negative impact on their life, please reach out for support immediately.

For more information, visit our Responsible Gaming Policy page.

Privacy and Data Protection

aj77 takes the protection of users' personal information very seriously. The platform uses SSL encryption technology to keep all data secure.

For full details on how your information is collected, stored, and used, please read our Privacy Policy. Personal information is not shared with third parties, except where required by law.

Limitation of Liability

To the maximum extent permitted by applicable law, aj77 is not liable for the following:

• Losses caused by internet disconnection or technical errors.
• Account information theft resulting from the user's own negligence.
• Any defects in the software of third-party game providers.
• Unforeseen circumstances (force majeure) that are beyond the platform's control.

In the event of any dispute, aj77's decision will be considered final, though a fair process will be followed.

Customer Service and Complaints

aj77 provides customer service 24/7. For any issues or complaints, please get in touch through the following:

• Live Chat: Contact us directly from any page on the site — support is available in Bengali and English.
• Email: [email protected]

After a complaint is submitted, our team will review it properly and work to provide a fair resolution.

Changes to Terms

aj77 reserves the right to change these terms and conditions at any time. Continued use of the platform after any changes will be considered acceptance of the new terms. Users will be notified as far in advance as possible of any significant changes.

You are advised to review this page regularly. The date of the latest update will always be displayed at the top of this page.

Applicable Law

This Agreement and any disputes related to it will be resolved in accordance with applicable law. Both parties will seek to resolve disputes through discussion.

If any part of this Agreement is found to be unenforceable or invalid in any jurisdiction, that part will be removed and the remaining terms will remain fully in effect.